Privacy Policy

At POWERHERBS, we value your privacy and are committed to safeguarding your personal information. Please take a moment to review our Privacy Policy to understand how we collect, use, and protect your data.

Your Privacy Rights:

  • POWERHERBS adheres to strict compliance with regulations such as the CAN-SPAM Act, the California Online Privacy Protection Act, the California "Shine the Light" Law, and the Direct Marketing Association (DMA) Privacy Promise.
  • We do not track your general browsing behavior on the internet.
  • Your internet search queries are not collected unless they lead you to our domains.
  • We guarantee that you will not receive spam from us, and our third-party affiliate marketers are prohibited from spamming. If you receive unsolicited emails containing ads for our products, please contact us immediately, and we will take action against the affiliate marketer.
  • While we are informed when someone clicks on ads on other sites, we only receive information about the number of ad views. We do not have access to the identity of the site where the ad was clicked unless it directly leads to our site.
  • Apart from our website pages, we only know the specific page from which you arrive, if applicable.
  • We do not have discretionary access to your credit card information. Your credit card details are securely stored by a certified third-party processor. We advise you to retain a copy of each card transaction for future reference.
  • Your orders are shipped discreetly in plain packaging without any indication of the contents.
  • When you provide information such as your name, shipping address, email address, and optionally a phone or fax number for purchases, it may be stored by POWERHERBS.
  • The information you provide is transmitted securely using Secure Sockets Layer (SSL) encryption. However, we cannot accept liability for intercepted communications by third parties.
  • You may receive follow-up communications such as order confirmations, customer service responses, newsletters, promotional offers, password resets, and customer satisfaction surveys via email, SMS text, or phone. You can easily opt out of these communications at any time.
  • Phone calls with POWERHERBS may be recorded for quality assurance purposes.
  • Information provided to POWERHERBS may be shared with select third parties who may notify you about products or services they believe are relevant to you.
  • We may use non-personal information about you to complete transactions and place cookies for targeted advertising. You can block cookies by adjusting settings on your device.
  • In certain circumstances, we may be required to disclose your information to law enforcement agencies, courts, or medical authorities.
  • Our shipping partners have access to limited portions of your information necessary for product delivery and are bound by confidentiality agreements.
  • SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes

In the event of a business sale, your information may be transferred to the buyer, who will be obligated to uphold this Privacy Policy.

By using POWERHERBS' services, you consent to the collection and use of your information as outlined in this Privacy Policy. If you have any questions or concerns, please contact us using the information provided below.